- Reservations and Payments:
- Guest information: Valid photo ID required for check-in for all guests above 18 years of age.
- Age restrictions: Children below 5 years are complimentary when accompanied by adults. Please inquire for policies regarding children between 5-12 years.
- Booking confirmation: Online or phone bookings must be confirmed with a deposit. Full payment must be made before arrival or upon check-in, depending on the policy.
- Modification and cancellation: Changes to bookings are subject to availability and resort cancellation policy. Fees may apply.
- No-show policy: Full charges may be applied for no-shows or late cancellations.
- Check-in and Check-out:
- Check-in time: Typically 2:00 PM, please confirm with the resort for specific timings.
- Check-out time: Typically 11:00 AM, late check-out may be available for an additional fee, subject to availability.
- Luggage assistance: Assistance with luggage is available on request.
- Resort Policies:
- Smoking and alcohol: Smoking is strictly prohibited in designated non-smoking areas. Responsible consumption of alcohol is permitted in designated areas only.
- Wildlife guidelines: Respect the wilderness and wildlife. Follow instructions by guides and resort staff during safaris and wildlife encounters. Do not attempt to feed or disturb animals.
- Noise and behavior: Maintain reasonable noise levels and courteous behavior towards other guests and resort staff.
- Dress code: Resort may have specific dress codes for certain areas or dining venues.
- Lost and found: Please report any lost or found items immediately to the reception desk. The resort is not responsible for lost or damaged personal belongings.
- Spa and activities: Reservations for spa treatments and activities are recommended to ensure availability. Additional charges may apply.
- Damages: Guests are responsible for any damage caused to the resort property during their stay.
- Force Majeure:
The resort shall not be liable for any cancellation, delay, or disruption of services due to events beyond its reasonable control, such as acts of God, natural disasters, political unrest, or civil disturbances.
- Disclaimer:
The resort strives to ensure the safety and well-being of all guests. However, participating in recreational activities inherently involves risks. Guests acknowledge and accept these risks and agree to participate at their own discretion.
- Governing Law:
These terms and conditions shall be governed by and construed in accordance with the laws of India.
- Contact Us:
For any questions or clarifications regarding the terms and conditions, please contact the resort directly through their website or phone number.